Transform Your Home with Premium Finishes

Last Updated: January 15, 2024

1. Agreement to Terms

By accessing and using the services of Distinct Home Finishes ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Distinct Home Finishes provides residential and commercial interior and exterior finishing services including but not limited to painting, flooring installation, kitchen and bathroom remodeling, custom carpentry, and home restoration services.

3. Estimates and Contracts

All estimates are valid for 30 days from the date provided. Final pricing may vary based on actual project scope, material costs, and unforeseen conditions. A signed contract is required before work begins.

4. Payment Terms

Payment schedules will be outlined in individual contracts. Typically, a deposit is required to begin work, with progress payments due at specified milestones, and final payment due upon project completion and client approval.

5. Warranty and Guarantees

We provide a satisfaction guarantee on all workmanship for a period of one (1) year from completion date. Material warranties are provided by manufacturers and vary by product.

6. Limitation of Liability

Our liability is limited to the cost of the services provided. We are not liable for indirect, incidental, or consequential damages. We maintain appropriate insurance coverage for all work performed.

7. Changes and Cancellations

Project changes must be approved in writing and may affect pricing and timeline. Cancellation policies vary by project stage and will be outlined in individual contracts.

8. Governing Law

These terms are governed by the laws of Oregon, United States. Any disputes will be resolved in the courts of Multnomah County, Oregon.

9. Contact Information

For questions about these terms, contact us at [email protected] or (503) 742-8695.

Last Updated: January 15, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request an estimate, contact us, or use our services:

• Personal identification information (name, email address, phone number)
• Property information (address, project details)
• Communication preferences
• Project photos and documentation

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and complete contracted services
• Communicate about your projects and our services
• Improve our services and customer experience
• Comply with legal obligations
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• To service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or sale

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with supervisory authorities

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. See our Cookie Policy for more details.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected] or (503) 742-8695.

Last Updated: January 15, 2024

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance.

Functional Cookies

These cookies remember choices you make to improve your experience, such as your preferred language or region.

Marketing Cookies

With your consent, these cookies are used to deliver personalized advertisements and track the effectiveness of our marketing campaigns.

3. Third-Party Cookies

We may use third-party services that place cookies on your device. These may include:

• Google Analytics for website traffic analysis
• Social media platforms for content sharing
• Marketing and advertising platforms

4. Managing Your Cookie Preferences

You can control cookies through your browser settings or our cookie preference center. You can:

• Accept or decline cookies when you first visit our site
• Change your preferences at any time
• Delete existing cookies from your browser
• Set your browser to refuse cookies automatically

5. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website. Essential cookies cannot be disabled as they are necessary for the website to function.

6. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have questions about our use of cookies, please contact us at [email protected].

Last Updated: January 15, 2024

1. DMCA Compliance

Distinct Home Finishes respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to clear notices of alleged copyright infringement.

2. Filing a DMCA Notice

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement under penalty of perjury that the information is accurate

3. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Distinct Home Finishes
2847 Oak Ridge Avenue
Portland, OR 97205
Email: [email protected]
Phone: (503) 742-8695

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its previous location
• A statement under penalty of perjury of good faith belief that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction of federal court

5. Repeat Infringers

We maintain a policy of terminating the accounts of users who are repeat infringers in appropriate circumstances.

6. Misrepresentations

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing may be subject to liability for damages.

7. Content Creation

We create original content and use properly licensed materials. All images and content on our website are either original, properly licensed, or used under fair use provisions.

Last Updated: January 15, 2024

1. Our Commitment to GDPR

Distinct Home Finishes is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This document outlines how we ensure compliance and protect your rights.

2. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our contractual obligations for services
• Legitimate Interest: For business operations and improving our services
• Legal Obligation: To comply with applicable laws and regulations

3. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Rights Related to Automated Decision Making: Protection from solely automated decisions

4. Data Protection Measures

We implement appropriate technical and organizational measures including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection
• Incident response procedures

5. Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Other legally approved transfer mechanisms

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, considering:

• The nature and sensitivity of the data
• Legal and regulatory requirements
• Business needs and legitimate interests
• Your preferences and consent

7. Exercising Your Rights

To exercise any of your GDPR rights, please contact us:

• Email: [email protected]
• Phone: (503) 742-8695
• Mail: 2847 Oak Ridge Avenue, Portland, OR 97205

We will respond to your request within one month, or inform you if we need additional time.

8. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local supervisory authority.

9. Data Protection Officer

For data protection inquiries, you may contact our Data Protection Officer at [email protected].